Don’t know what it is? Check it out here: Spiceworks. I’ve been using it since 1.1 back in early ‘07, and they have come a LONG way since then. We run our help desk and use it for our systems inventory. Easiest reporting interface.
Check out the email I got today (ok, well, the important bits):
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For our 19th release (can you believe it?), we’re putting the finishing touches on new and improved features that will deliver the next frontier of “everything IT” by making it even easier for IT pros to manage their networks, people, and purchasing. And it’s also going to be much faster – up to 30% speedier than previous versions of Spiceworks. Among the top new and improved features in Spiceworks 5.0:
- Config Management automatically backs up the configuration of your network devices and as built-in TFTP lets you compare and restore when changes occur
- A More Detailed Network Map has broader SNMP device support and collects deeper end-point device (i.e. desktop & networking) details
- Microsoft Hyper-V Support means you can manage more virtualized machines in your inventory
- People View associates your users with their assets and lets you perform basic support and troubleshooting tasks like password reset & unlock
- Purchase Tracking lets you track, calculate & report on costs as well as purchases for your environment and users
- For Managed Service Providers - Secure, centralized help desk that integrates to multiple, custom client portals so you can manage your clients' tickets from 1 location
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So awesome. I can’t wait - - I think I’ll be setting up a beta box at work to check it out…I’m very excited about the configuration backup via TFTP for network devices. Fantastic!
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